Is Sterlinimagic.com a secure website?
Yes, all credit card processing is handled by PayPal. We never see your credit card information nor is your credit card information stored on our servers.

Will my personal information ever be given out to other companies?

Where are you located?
We are located in Colon "The Magic Capitol of the World" Michigan

Do you have an actual store that I may visit?
Yes! While we are only open seasonally, we do open by appointment. Be sure to contact us while visiting the Magic Capitol of the World and we'll be glad to show you around.

How can I contact Sterlini Magic Mfg?
Email: sales@sterlinimagic.com
Phone: 734.844.3800
Sterlini Magic Mfg
208 E. State St
PO Box 208
Colon, MI 49040

Do you ship worldwide?
Yes! If you are having problems placing your order, please contact sales@sterlinimagic.com or call 734.844.3800

How much is shipping?
Shipping is automatically calculated at checkout. HOWEVER if you are overcharged, your credit card will be refunded the difference.

When will my order ship?
Your order will ship within 24 hours. If an item is out of stock, you will be notified. If you ordered an item that is out of stock, it will not ship out within 24 hours. It will ship out as soon as it is restocked, usually within 1-2 weeks.

I received a defective item, what should I do?
Please contact sales@sterlinimagic.com or call 734.844.3800 and we will do our best to resolve the issue

How can I place an order for an item that is out of stock?
Please contact us - sales@sterlinimagic.com or call 734.844.3800

When will the item I ordered be back in stock?
Contact sales@sterlinimagic.com or call 734.844.3800 for a time estimate. Please note, most times we are at the mercy of the manufacturers and delivery and time frame is totally out of our control. We will do our best to get the items to you as soon as possible

I am looking for an item, but I can not find it on your website, can you get it for me?
Generally yes. If there is an item on the market, we will do our best to find it for you at the best possible price. There are many items in our store that are not listed on our site. Contact sales@sterlinimagic.com or call 734.844.3800 for more info

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